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1. Scope and Transit Coverage

Each package dispatched from our Canadian warehouse features comprehensive transit protection, ensuring that your Kundan, Polki, and demi-fine Indian heirloom jewelry arrives in immaculate condition.

2. Processing & Dispatch Timelines

Standard orders are processed inside 48 business hours. During festive event drops (such as Diwali, Eid, and Bridal launch months), processing can occupy up to 3 business days due to our intricate velvet boxing and personalized greeting card hand-pressing.

"Jewelry designed to celebrate cultural legacy, shipped securely to the Canadian South Asian diaspora."

3. Sizing & Exchange Guarantee

Understanding that bangles and ring sizes can be sensitive, we permit exchanges on size-affected pieces inside a 14-day window. Please contact support via our custom support form or direct WhatsApp line to initialize a return.

• Premium packaging: Custom silk lining, navy velvet boxes, and signature greeting notes are provided complimentary.
• Courier tracking: Automated notifications and tracking codes are forwarded instantly via email.