How can we help?

Orders are processed Monday to Friday. Standard shipping takes 3-6 business days within Canada. Express shipping takes 1-3 business days.

Yes! Free standard shipping on all orders over CA$150 within Canada. A flat rate applies for orders below this threshold.

Once your order ships, you will receive a tracking email with your Canada Post tracking number. Please allow 24 hours for tracking to activate.

We accept returns only for items that arrive damaged. You must report the damage within 24 hours of the item arriving and provide photos of the item and its packaging. Return shipping is at the customer's expense. See our Refund Policy.

Refunds are only issued if the product arrives damaged. To be eligible, you must provide valid proof of the damage (such as photos of the item and its packaging) within 24 hours of receiving the product.

Email us at info@northernmoti.com with your order number, reason for return, and proof of damage if applicable. Our team will review your request and get back to you with next steps within 1-2 business days.

Every necklace comes with an adjustable closure, so one piece fits nearly every neckline. No exact measurements needed — just clasp it at the length that feels right for you.

Our rings feature an adjustable band, designed to fit most finger sizes with ease. No need to guess your size — simply adjust to your perfect fit.

Our bracelets and bangles are designed as free-size, with adjustable closures that flex to fit most wrist sizes comfortably. No need to size up or down — slip it on and adjust as you go.

Our shell clutches and gutta patti bags are one size, made to suit everyone. No sizing to worry about — just pick your favorite style!

Our pieces are fashion jewellery — gold-plated brass, not solid gold. Treat them well and they'll stay beautiful for a long time.
Good to know: All Northern Moti jewellery is nickel-free, so it's comfortable for daily wear.

Jewelry isn't meant to be worn round the clock, give your pieces a break. Be sure to take it off before showering, swimming, or sweating it out at the gym. Water and sweat speed up wear and fading.

Perfume, lotion, and hairspray can dull the plating. We recommend applying these beauty products first, letting them dry completely, and putting your jewelry on last.

Store pieces in the pouch they came in, away from moisture and direct sunlight, and keep them separate so they don't scratch each other.
For best results: Seal your jewelry in a ziplock bag when storing it for a while — this keeps air and moisture out and slows down fading and tarnishing.

Skip polishing tools and chemical cleaners as they strip the gold plating. A soft, dry cloth is all you need.

Take care of your jewels, and they'll take care of your look. ✨

Our exclusive loyalty program where you earn rewards for every purchase. Sign up to start earning points today!

We restock popular items regularly. Sign up for back-in-stock notifications on the product page to be the first to know!